Shipping Policy

Welcome to Beauty House! We’re delighted you’ve chosen us for your beauty eye drops needs. To ensure a smooth shopping experience, please review our shipping policy below. If you have any questions, feel free to contact our customer service team.

Shipping Methods and Rates

We offer Free shipping.

    • Delivery Time: 3 – 9 days
    • Cost: Free for all orders.
  2. Order cut-off time is 6pm (GMT+01:00) West Africa Standard Time (Douala)

Order Processing Time

  • Processing Time: Orders are typically processed within 1-3 business days from the time of purchase.
  • Order Confirmation: You will receive an email confirmation once your order has been processed and shipped.

Shipping Destinations

We currently ship to addresses worldwide. We do not ship to PO Boxes, APO/FPO addresses, or international destinations at this time.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment. Please allow up to 24 hours for tracking information to become available.

Shipping Delays

While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier issues. In the event of a significant delay, we will notify you via email and provide an updated delivery estimate.

Shipping Restrictions

  • Weather-Related Delays: Severe weather conditions may affect shipping times. We will notify you of any significant delays due to weather.
  • Carrier Issues: We are not responsible for delays caused by the shipping carrier or lost or stolen packages once they are in transit.

Address Accuracy

Please ensure that the shipping address you provide at checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you notice an error in your shipping information, please contact us immediately to update your address before your order is processed.

Order Modifications

Once an order has been placed and processed, we are unable to make changes to the shipping address or modify the order. If you need to make changes, please contact our customer service team as soon as possible, and we will do our best to assist you before the order is shipped.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy. We want to ensure you are completely satisfied with your purchase, so please review our policy for details on how to return or exchange products.

Customer Service

If you have any questions or concerns regarding shipping, please do not hesitate to contact our customer service team. We are here to help and ensure your Beauty House experience is exceptional.

Thank you for shopping with Beauty House. We look forward to serving you!

Phone: +237 6 56 51 51 38

Ancienne Route Bonaberi, Douala, Littoral, 237, Cameroon.